MEAL Officer – HelpAge International (Global)

Contexte

HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives. Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

The MEAL Officer plays a critical role in enhancing the quality, effectiveness, and accountability of HelpAge’s global programmes, advocacy efforts, and organizational performance. This role coordinates and provides technical input into the design and implementation of monitoring and evaluation (M&E) frameworks, supports learning processes, and provides technical advice to teams and Network Members.

Missions et responsabilités

• Organisational Performance and Monitoring and Evaluation Frameworks: coordinate and provide technical input into robust M&E frameworks, support teams in defining indicators and baselines, coordinate results frameworks, lead identification of data sources, act as organisational focal point for standardising KPI measurement, coordinate organisation-wide performance tracking, and draft organisational MEAL policies.
• Technical MEL Support for Global Impact Team: provide advanced technical MEAL advice and quality assurance across global programmes, support advocacy teams to measure policy influence, and develop methodologies for monitoring policy change and stakeholder influence.
• Accountability and Participation: provide guidance on participatory monitoring approaches ensuring inclusion of older people and marginalised groups, build inclusive feedback and response systems, collaborate with Data and Accountability Officer, and promote transparency and power-sharing.
• Organisational Learning and Knowledge Sharing: coordinate learning reviews and reflection processes, document and disseminate key learning and innovations, and facilitate cross-organisational learning events and communities of practice.
• Rapid Needs Assessments: act as technical focal point for rapid needs assessments, establish methodologies and tools, advise teams on sampling and data collection, and undertake coordination and final technical quality assurance of assessment reports.
• Evaluation and Evidence Generation: act as technical focal point for evaluations, provide technical quality assurance on evaluation design and deliverables, support development of evaluation terms of reference, and coordinate dissemination of evaluation findings.
• Capacity Strengthening: design and deliver training on MEL and accountability, develop user-friendly guidance and toolkits, and build internal capacity for adaptive management.
• Planning, Reporting, and Coordination: support annual business planning and reporting cycles, ensure effective data use alongside Global Impact Advisor, participate in coordination platforms, and contribute MEL insights to fundraising and strategic planning.

Profil recherché

• Essential : Significant experience in Monitoring, Evaluation, Accountability and Learning in international development, humanitarian, or advocacy-focused organisations.
• Essential : Advanced knowledge of MEAL principles, demonstrated by experience designing M&E frameworks, theories of change, indicators, and MEL plans.
• Essential : Strong technical skills in both quantitative and qualitative data collection and analysis.
• Essential : Experience applying MEL in advocacy, campaigning, or policy-influencing settings.
• Essential : Experience coordinating donor or organisational reporting and translating complex programme and performance information into clear narratives.
• Essential : Experience coordinating organisation-wide or multi-team planning, performance measurement or reporting processes.
• Essential : Knowledge of accountability principles and practical experience with feedback, complaints, and response mechanisms.
• Essential : Strong facilitation skills and experience designing and delivering MEAL training and learning events.
• Essential : Ability to communicate technical information clearly to non-specialist audiences and work collaboratively across diverse teams.
• Essential : Familiarity with digital data collection and analysis tools (e.g., Power BI, Kobo Toolbox, DHIS2, Excel).
• Essential : Demonstrated experience coordinating rapid needs assessments in humanitarian contexts.
• Essential : Excellent written and spoken English, and flexibility to work across different time zones.
• Essential : Demonstrated understanding of and commitment to the principles of Partner Led Programming.
• Desirable : Fluency in additional languages used in the Global South (Spanish, French, Arabic).
• Desirable : Ability to work across cultures, sectors, and geographies in inclusive and equitable ways.
• Desirable : Knowledge of ageing, disability, inclusion, humanitarian inclusion, or rights-based programming.

Conditions et avantages

• Contract Type: Open-ended contract
• Department: Global Impact
• Reports to: Global Impact Advisor
• Grade: C
• Location: Ethiopia, India, Italy, Jordan, Kenya, Nepal, Pakistan, Spain, Tanzania, Thailand, Turkey, United Kingdom and Zimbabwe (subject to HelpAge holding registration in the country)

Dossier de candidature

• Cover Letter
• CV

Comment postuler

Qualified and experienced candidates are encouraged to review the full Job Description and submit their Cover Letter and CV to [email protected] no later than Tuesday, 13 October 2026.

Applicants must have the legal right to live and work in the stated locations. Please note that only shortlisted candidates will be contacted. All employments are subject to satisfactory references and appropriate screening checks.